Application Release Engineer

Fonction Technologies de l’information
Lieu
北京, Chine
Secteurs d'activité Non précisée
Type de contrat CDI
Expérience requise 2 à 5 ans

Requirements:

  • Bachelor’s degree in Computer Science or related field
  • 2+ years of experience in software development industry
  • Good English verbal and written communication skills
  • Advanced knowledge of software development lifecycle
  • Demonstrated ability to coordinate cross-functional work teams toward task completion
  • Demonstrated analytical skills in complicated software project development and deployment
  • Advanced written and verbal communication skills are a must
  • Experience in SOA or ESB would be a plus

Responsibilities:

  • Maintains the release schedule for all software services
  • Manage risks and resolve issues that affect release, schedule and quality
  • Negotiate, manage all release activities, including ticket list, deployment window
  • Coordinate the release activities, including the deployment plans and UAT guideline and notification
  • Participation in deployment operation, log any changes made on prod, answer enquiries related to the release being deployed, participate in troubleshooting and bug fix if necessary
  • Conduct release readiness review meeting, release retrospective meeting
  • Co-ordinate developers to investigate bugs
  • Review specs, identify changes in release and communicate release details
  • Continually work towards making improvements in the release process
  • Maintain a release repository and manages key information such as build and release procedures, dependencies, and notification lists
  • Research and employ new release management techniques, configuration management methodologies

Présentation de l'entreprise
who we are

TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of excellent customer experience at every single opportunity, serving governments and companies. Our rapid growth is a direct consequence of the confidence our clients have in us and the outstanding work performed every day by our teams around the world.

What we do

We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.