Senior Infrastructure Architect
Requirements:
- Bachelor’s or preferably Master’s Degree in Computer Science or related field.
- Generally 6+ years of professional experience with Infrastructure Architecture.
- Solid understanding of secure Internet protocols and mechanisms to implement them.
- Experience administrating large, multi-account Cloud Computing and hybrid environments (Landing Zone concept).
- Experience operating distributed, containerized applications with Docker and Kubernetes.
- Experience implementing and operating monitoring solutions.
- Excellent knowledge of AWS, DevOps, CI/CD.
- Demonstrated experience writing Infrastructure-as-code using some of the following tools: Terraform, CloudFormation, Ansible, Puppet.
- Knowledge and experience with the following (the more, the better): Linux (RHEL), Bash, Git, Docker, Kubernetes, Consul, Packer, HAproxy, Apache HTTPD, Nginx, PostgreSQL, Jenkins, Nexus, JIRA, Elasticsearch, Logstash, VMware.
- AWS Certified SysOps Administror and/or Solutions Architect preferred.
Responsibilities:
- Design, deploy, manage and operate enterprise-level platforms to host TLScontact applications.
- Collaborate with a team of distributed staff and consultants to deliver complex software solutions.
- Help to design and build distributed systems and reliable, fault-tolerant software.
- Create self-service and automated environments to reduce administration and BAU to the bare minimum, along with onboarding material (best practices, documentation) for the teams using those environments.
Présentation de l'entreprise
who we are
TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of excellent customer experience at every single opportunity, serving governments and companies. Our rapid growth is a direct consequence of the confidence our clients have in us and the outstanding work performed every day by our teams around the world.
What we do
We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.
TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of excellent customer experience at every single opportunity, serving governments and companies. Our rapid growth is a direct consequence of the confidence our clients have in us and the outstanding work performed every day by our teams around the world.
What we do
We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.