Visa Agent
Fonction
Autre
Lieu
北京, Chine
Secteurs d'activité
Non précisée
Type de contrat
CDI
Expérience requise
0 à 2 ans
Requirements:
- University or college degree in foreign language or secretary with good command of English
- 1-2 related working experience preferred, fresh but fast learning graduate accepted
- Good communication and interpersonal skills. Actively shares relevant information, clearly communicates, and listens to feedback on.
- Self-motivated
- Fast-learner
- Responsible. Actively contributes to an effective, collegial, and agreeable team environment.
- Professional. Effectively applies knowledge of visa application issues.
- Strong sense of customer-focus
- Patient, persistent, calm, and polite in the face of challenges and stress.
- Detail oriented
- Problem solver
- Capable to work under pressure
Responsibilities:
- Collects required application documents in the required order, ensure data entry accuracy.
- Attends morning/evening meeting. Immediately inform management of any problems or issues related to her/his daily work and regularly make suggestions on how to improve efficiency and client service
- Complete daily report
Présentation de l'entreprise
who we are
TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of excellent customer experience at every single opportunity, serving governments and companies. Our rapid growth is a direct consequence of the confidence our clients have in us and the outstanding work performed every day by our teams around the world.
What we do
We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.
TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of excellent customer experience at every single opportunity, serving governments and companies. Our rapid growth is a direct consequence of the confidence our clients have in us and the outstanding work performed every day by our teams around the world.
What we do
We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.
