Visa Agent

Fonction Autre
北京, Chine
Secteurs d'activité Non précisée
Type de contrat CDI
Expérience requise 0 à 2 ans


  • University or college degree in foreign language or secretary with good command of English
  • 1-2 related working experience preferred, fresh but fast learning graduate accepted
  • Good communication and interpersonal skills. Actively shares relevant information, clearly communicates, and listens to feedback on.
  • Self-motivated
  • Fast-learner
  • Responsible. Actively contributes to an effective, collegial, and agreeable team environment.
  • Professional. Effectively applies knowledge of visa application issues.
  • Strong sense of customer-focus
  • Patient, persistent, calm, and polite in the face of challenges and stress.
  • Detail oriented
  • Problem solver
  • Capable to work under pressure


  • Collects required application documents in the required order, ensure data entry accuracy.
  • Attends morning/evening meeting. Immediately inform management of any problems or issues related to her/his daily work and regularly make suggestions on how to improve efficiency and client service
  • Complete daily report

Présentation de l'entreprise
who we are

TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of excellent customer experience at every single opportunity, serving governments and companies. Our rapid growth is a direct consequence of the confidence our clients have in us and the outstanding work performed every day by our teams around the world.

What we do

We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.