IT Operations Engineer

Fonction Technologies de l’information
北京, Chine
Secteurs d'activité Non précisée
Type de contrat CDI
Expérience requise 0 à 2 ans


  • B.Sc in Computer Science or equivalent.  
  • 1-2 years’ related preferred
  • Strong self-organization skills
  • Effective communication skills
  • Effective analytical and problem-solving skills
  • Ability to communicate technical information to both technical and non-technical employees
  • Ability to track bug
  • Ability to document tasks and write regular reports


  • Install IT infrastructure: network, computers, CCTV, servers, rack 
  • Troubleshoot, Upgrade and Improve existing infrastructure
  • Test new technologies for possible implementations
  • Source hardware equipment and organize buying lists, as applicable
  • Compare and optimize local service providers
  • Supervise service providers’ work
  • Configuring and troubleshooting Linux OS and Apache related issues
  • Audit existing infrastructure security and fill checklists
  • Fixing and maintaining printers, scanners and other IT equipment
  • Handle helpdesk service requests, troubleshoot and resolve the issue, when possible

Technical Attributes

  • Experience with Cisco routers & switches is required
  • Experience in VMware or any virtualization environment is required
  • Experience with Windows is required: Windows 7 – Windows 2k8 Server
  • Experience in MS Active Directory is required
  • Experience in patching, cable management & IT room installation is required
  • Experience with Linux is preferable: CentOS   
  • Experience with ISO 27001 Certification is definitely a plus 

Présentation de l'entreprise
who we are

TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of excellent customer experience at every single opportunity, serving governments and companies. Our rapid growth is a direct consequence of the confidence our clients have in us and the outstanding work performed every day by our teams around the world.

What we do

We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.