IT Operations Engineer
Fonction
Technologies de l’information
Lieu
北京, Chine
Secteurs d'activité
Non précisée
Type de contrat
CDI
Expérience requise
0 à 2 ans
Requirements:
- B.Sc in Computer Science or equivalent.
- 1-2 years’ related experience.is preferred
- Strong self-organization skills
- Effective communication skills
- Effective analytical and problem-solving skills
- Ability to communicate technical information to both technical and non-technical employees
- Ability to track bug
- Ability to document tasks and write regular reports
Responsibilities:
- Install IT infrastructure: network, computers, CCTV, servers, rack
- Troubleshoot, Upgrade and Improve existing infrastructure
- Test new technologies for possible implementations
- Source hardware equipment and organize buying lists, as applicable
- Compare and optimize local service providers
- Supervise service providers’ work
- Configuring and troubleshooting Linux OS and Apache related issues
- Audit existing infrastructure security and fill checklists
- Fixing and maintaining printers, scanners and other IT equipment
- Handle helpdesk service requests, troubleshoot and resolve the issue, when possible
Technical Attributes
- Experience with Cisco routers & switches is required
- Experience in VMware or any virtualization environment is required
- Experience with Windows is required: Windows 7 – Windows 2k8 Server
- Experience in MS Active Directory is required
- Experience in patching, cable management & IT room installation is required
- Experience with Linux is preferable: CentOS
- Experience with ISO 27001 Certification is definitely a plus
Présentation de l'entreprise
who we are
TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of excellent customer experience at every single opportunity, serving governments and companies. Our rapid growth is a direct consequence of the confidence our clients have in us and the outstanding work performed every day by our teams around the world.
What we do
We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.
TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of excellent customer experience at every single opportunity, serving governments and companies. Our rapid growth is a direct consequence of the confidence our clients have in us and the outstanding work performed every day by our teams around the world.
What we do
We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.
